Healthcare Digital Front Door

Our unified platform empowers Healthcare Organizations to deliver a unified digital experience for their patients.

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Improve consumer engagement

Increase efficiency through self service

Reduce network leakage

Personalize patient experiences

What is Digital Front Door

What is a Digital Front Door?

Consumers today access most services through digital tools and healthcare is no different. A digital front door allows patients to access their data and manage their services through a single app. Healthcare organizations deploy digital front doors to drive omnichannel consumer engagement – beyond traditional patient portals.

Accelerated Return on Investment

  • Save Engineering resources Save over 15,000 person days of initial engineering investment to deploy a full digital front door
  • Increase Revenue Increase Revenue by at least 10% by reducing network leakage and cross-selling services
  • Streamline patient acquisition Increase new patient digital onboarding by 10%
  • Reduce appointment no-shows Up to 10% reduction in appointment no-shows seen with digital engagement tools
  • Reduce calls to customer care Reduce calls to customer care by 20% by increasing direct online appointment booking by consumers
Minerva earns

ONC Health IT Certification from Drummond Group

First product to be certified with BOTH B(10) & G(10) MEASURES

A smart, unified platform packed with powerful features

Our Healthcare Digital Front Door Solution is the most capable and unified platform for improve the digital experience to patient. By combining real-time analytics, an easy self-service feature for every touchpoint, and a suite of engagement tools, your team has everything they will need to build an amazing digital experience.

White-labeled Web and Mobile App

Deploy web and mobile apps with your organization’s branding

Single Patient Account

Existing and new patients can sign-up for an account, used across multiple apps

Unified View

Consumers can access and share a unified view of their health records

Service Scheduling and Bill Payments

Consumers can schedule and manage their in-person, virtual and at-home appointments

Personalized Engagement

Provide personalized content, alerts and notifications to consumers

Telehealth and Remote Monitoring

Embedded zero-install teleconsultation for virtual appointments. Collect patient reported data through questionnaires and devices.

Secure Messaging

Message healthcare providers and customer care

SMART on FHIR Access

Enable consumers to use their health data with apps of their choice

Proxy Data Access

Manage health of family members and proxy data access from a single app

Deliver an incredible omnichannel experience

When our customers win, we win too. See how customers — from some of the world’s largest healthcare organizations improved consumer engagement with Online Patient Portal.
Case Study
A Public Sector Healthcare Organization Choose our Digital Front Door solutions to power their first Consumer-Facing Digital Initiative in The State
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Digital Front Door Case Study
Northwell Health
ihh-healthcare
Community-Health-care
United-Healthcare
Qeensland-Health
Columbia-asia-hospital
Aster

Why mphrX

We were founded because communication and coordination challenges negatively impact patients every day. We solve these gaps together with our customers to improve their healthcare services.

Our platform helped them generate 3x+ ROI through:
Proven speed to enable customers get the digital front door up and running in weeks vs. months
SPEED
Cloud agnostic, future proof, vendor neutral and having ready to deploy configurable web/mobile apps vs. custom development projects
VALUE
Support integration with EMRs and highly configurable to suit customer needs
FLEXIBILITY

Resources that help you to explore more

Our subject matter experts have curated content for you, so you can get clarity that how digital front door healthcare empowers Organizations to deliver a personalize patient experience.

Ready to deliver a unified digital experience for your patients?

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